easyJet.com Reviews
easyJet.com has an overall rating of 4.3 based on 17 reviews. Customer feedback on easyJet.com is mixed: easyJet.com reviewers highlight positive aspects like affordable fares, user-friendly website, good punctuality, friendly staff, which strongly appeal to budget-conscious travelers, young adults, families, occasional flyers. However, easyJet.com is often criticized for its limited legroom, additional fees for extras, inconsistent customer service, flight cancellations.
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All easyJet.com Reviews (17)
norma.Preston
May 30, 2026
"I got the text updates right when I..."
I got the text updates right when I needed them, which made things a lot less stressful. The app was easy to follow too—not overly complicated, just clear enough to get the info I needed before my flight...
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John_mittendorf85
May 30, 2026
"Easy choice for a short trip"
Booked a return flight with easyJet the price made the decision easy. I kind of use the simple rule of “if it’s cheap, direct enough, and the times work, just book it,” and this one ticked those boxes. Nothing fancy included, but for a quick trip it felt like good value. Checkout was straightforward and the ticket came through quickly, so no complaints
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Richard_gill93
May 30, 2026
"Flew with easyJet last week and..."
Flew with easyJet last week and, shockingly, the whole thing was actually smooth. The cabin crew were friendly and helped me sort my bag when the overhead space was full, because apparently everyone needs to bring their entire house on board. The seats were basic, but fine for a short trip. We left almost on time and even landed a bit early, which felt like some kind of travel miracle. No drama, no fuss, just an easy flight. I’d use them again.
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DavidGoddard
April 25, 2026
"Better legroom than I expected"
For the price, I was happy. Were the seats the comfiest ever? Not really, but they were fine for a short flight. The legroom was actually better than I thought it would be, which was a nice surprise. Would I fly with easyJet again? Yeah, I probably would...
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JOHNSON
April 21, 2026
"I thought the staff were really friendly..."
I thought the staff were really friendly and professional, even when boarding got a little chaotic. You could tell they were doing their best to keep things moving, and it made the whole trip feel a lot smoother.
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sheila.Rollo
April 19, 2026
"Pretty sure this was one of the smoothest flights I’ve had"
Boarding moved really quickly, and we actually landed right on time. that’s all you can ask for with a flight, isn’t it? No stress at all.
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NEWSOM
April 09, 2026
"Refund delay messed up my plans"
I had to chase my refund and compensation a few times, which was really frustrating. I’d been counting on that money for other plans, so the delay kind of threw everything off. It did get sorted in the end, but the whole process was much slower than I expected.
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ian.Mckenney
March 22, 2026
"I use the easyJet app and website pretty..."
I use the easyJet app and website often when I’m taking short trips, it’s been easy enough to deal with. Booking a flight is straightforward, and I can usually pull up my boarding pass on the app without any fuss. The website does the job too, though it can be a bit slow sometimes when I’m changing seats or adding bags. It’s not perfect, and I do think airlines have a responsibility to make these extra charges and options as clear and smooth as possible, but overall it’s reliable and gets me through the basics without too much hassle.
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katherine_Mayle79
March 07, 2026
"Check-in was simple and low-stress"
Online check-in was smooth and only took me a few minutes. I’m usually a little cautious about things like boarding passes not loading or missing some step, but everything showed up clearly on my phone, which was reassuring. I took off one star because the seat options were kind of annoying, but overall it wasn’t a big deal.
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julie1995
January 15, 2026
"Shockingly painless boarding"
Boarding with easyJet.com was actually smooth, which is not exactly what I had emotionally prepared for. The staff called the groups clearly, the queue moved fast, and somehow I got on the plane without the usual airport chaos. better than expected — always nice when travel doesn’t immediately test your patience.
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HARMS
January 07, 2026
"I paid for a cabin bag it was..."
I paid for a cabin bag it was fine. The rules were clear. No random surprises at the airport. Straightforward overall
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MichaelIkeda_21
December 22, 2025
"Cancelled flight was handled fairly well"
My flight ended up getting cancelled, which was obviously stressful at the time, but to be fair easyJet handled it better than I expected. From my experience, the main thing in that situation is getting clear help quickly, and they sorted out a hotel for the night and put me on a new flight the next morning. It wasn’t ideal, but the staff were decent and made the whole thing a lot less painful than it could’ve been
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jamesmcfarland7983
December 13, 2025
"Really quick and helpful support"
I reached out about a booking issue and was surprised by how fast they got back to me. The support team sorted everything out quickly, which was a huge relief!
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KatherinePlowden
December 09, 2025
"Smooth booking overall"
I booked without any real trouble, and the checkout process went through smoothly. The only thing I noticed was that the fees showed up a little later than I expected, but once I saw the total, everything was easy enough to finish.
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